Refund Policy

Last updated: [31/07/2025]

At Agripure Organic Store, we are dedicated to providing you with high-quality, organic products that support your health and well-being. Due to the nature of our goods and our commitment to hygiene and safety, our refund and return policy is outlined clearly below.

1. Returns and Refund Eligibility

We offer refunds or replacements only under the following conditions:

  • The item you received is damaged, defective, or incorrect

  • You notify us within 48 hours of receiving your order

  • The product is unused, unopened, and in its original packaging

  • Proof of purchase (order number or invoice) is provided

To request a return or refund, please email us at:
๐Ÿ“ง agripureorganic@gmail.com

2. Non-Returnable Items

Due to the perishable and consumable nature of our organic products, we do not accept returns or issue refunds in the following cases:

  • Opened or used items

  • Items returned without original packaging

  • Products returned after 7 days of delivery

  • Items purchased during promotions or sales

  • Personal care or wellness items (e.g., powders, oils, supplements)

3. Damaged or Incorrect Items

If you receive a product that is damaged in transit or not what you ordered:

  • Contact us within 48 hours of delivery

  • Provide your order number and clear photos of the issue

  • Upon verification, we will offer a replacement or a full refund

4. Cancellations

Orders may be cancelled within 2 hours of placement, provided the order has not been processed or shipped.
To cancel an order, email: agripureorganic@gmail.com

5. Refund Process

If your refund is approved:

  • It will be issued to your original method of payment

  • Refunds typically appear within 5โ€“7 business days, depending on your bank or payment provider

6. Contact Us

For any questions about your order or to request a refund, reach out to us:

๐Ÿ“งย agripureorganic@gmail.com
๐ŸŒ https://agripureorganic.com

๐Ÿ“ Note:

We reserve the right to approve or deny refund requests at our sole discretion, based on the condition of the returned product and compliance with this policy.